Posts Tagged ‘Brand’

Getting Noticed on the Web

by Jerry Bader (c) 2012

Website Engagement Techniques: The Caricature Effect

Marketing is all about getting noticed, getting remembered, and motivating people to action. Whether it’s a website, display ad, or video, it must first grab people’s attention, it must stop the viewer from going onto the next website, turning the magazine page, or clicking the stop button. In order to accomplish that increasingly difficult task, you must understand the Caricature Effect.

The Caricature Effect

The Caricature Effect simply stated says that what we notice is variation from the norm. Caricature artists exaggerate reality because that is how we visually distinguish one person from another. Human beings are preprogrammed to look for patterns and variations in those patterns, it’s how we recognize who people are, and it is a basic survival mechanism that helps us recognize danger and distinguish friend from foe.

By distorting an individual’s prominent facial features the caricature artist mimics the human brain’s way of remembering who’s who. Our brains are not cameras that take pictures and file them away for future reference. Our memories are malleable, they change and alter over time and experience, and as a result the things we remember best are the things that stand out, things like Bob Hope’s ski-jump nose or Albert Einstein’s wild white hair. The reason caricatures are so effective is because they emphasize the distinguishing differences that we recognize and remember. So how do we use this fundamental, hard-wired human characteristic to further marketing agendas?

What We Notice Is Variation From The Norm

Getting noticed is job-one of any marketing vehicle, so in order to get people to stop, look, and listen we need to use all the available communication elements at our disposal.

When developing a video campaign we use concepts that demand the mental processing of information by shocking, stimulating, puzzling, or tickling the funny bone of the viewer. These techniques force the audience to think, process, and decode the message, and by generating this mental activity we embed our client’s message in the audience’s consciousness. Depending on the brand and/or product, implementation can range from subtle to obvious with the trick being to make people sit-up and take notice by forcing them to think.

Pattern Recognition – The Same But Different

Human beings have evolved to watch for patterns and when an audience recognizes a familiar scenario they leap to a conclusion. It’s a way of making quick decisive decisions that can either help or hurt communication. Properly used pattern recognition can lead your audience where you want to take them, but if the pattern is too obvious or hackneyed, it can lead to viewers dismissing your message.

Let’s face-it, consumers have become increasingly jaded by too many ads that yell at them like a Billy Mays commercial, or promise improbable results like so many diet schemes, or scare the hell out of people with legal disclaimers warning of everything from headaches to heart attacks like most prescription drug ads. These feeble attempts to standout like a pair of John Daley golf slacks only succeed in reminding the audience how completely desperate, or disengaged the advertiser really is.

If you want people to remember your message you have to alter the pattern by varying from the norm so that it forces people to mentally process your information. It’s as simple as a story with a twist like how a comedian sets-up a punch line, or how a magician sets-up an illusion.

In other articles I’ve written extensively about techniques for using video but here let’s discuss something even more universal – photography. It is one of the most economical ways to create the kind of mental stimulation that makes people remember your site and your message.

Photo-Visual Engagement Techniques

Most every website has photography of some sort on it, but like most video implementations, it is rarely used to its full potential. Obviously, do-it-yourself snapshots reek of amateurism but even professional royalty-free images can be as innocuous as DIY snaps are unprofessional, and as we have stated, bland, featureless images are just not going to stimulate anyone’s memory.

Cinegraphs

Cinegraphs are photographs that move. They are created by combining a series of still images into a gif animation. The best cinegraphs use subtle movement like hair or clothing blowing in the wind to cause the audience to take a second look. What appears at first to be a regular photograph creates a “Did I just see it move?” reaction, and that’s the kind of subtle yet powerful feature that can get people to remember your site, your product, and your brand. Like any technique you have to know how and when to use it in order to enhance your presentation and reinforce your message. Just parachuting in a technique for technique’s sake is no better than a meaningless royalty free image used as filler.

Sequence Images

A sequence image is a still image that combines a series of images into one photo. Unlike cinegraphs, the image doesn’t move but it does provide a kinetic quality by showing a series of varying poses all combined into one photograph. This kind of image can be very striking and powerful and can cause your viewer to take a moment to decode the story it tells.

Selective Color

Color is another area that often gets forgotten. Different colors have different psychological effects depending on the context in which they are used. In addition to the color choice, using color as a consistent marketing communication element helps enhance and embed your identity and brand image. Many Internet entrepreneurs pay little or no attention to color imaging and it is really unfortunate as it is often an inexpensive but effective way of making a profound impression.

Photographs today are generally full color images but if you’re not controlling the color in your images then you’re missing a great chance to make a memorable impression. Of course lack of color (black and white photography) can be just as powerful if used properly. Jack Daniel’s is a brand that uses black and white and selective color extensively in its marketing.

There are several ways to use selective color in your photographic imaging. Jack Daniel’s uses a lot of black backgrounds or B&W photos and copy combined with color product shots of the bottle that has a B&W label but is filled with the golden elixir.

 

3 Common Search Marketing Mistakes You MUST Avoid

Relationship between trade marks and brand

Image via Wikipedia

Search engine optimization (SEO) and paid search marketing can be highly effective traffic drivers for your website. They can be a core aspect of your marketing mix. For some companies, Search can even be responsible for driving the vast majority of revenue.

So, how can Search potentially hurt a business, and actually do more harm than good?
If you haven’t built a rock-solid marketing foundation for your business first, Search could be driving prospective customers to a poor experience. In these scenarios, Search would be creating a crowd of people who dislike your brand, meaning you’ve lost them as prospects – both now and in the future.

To fix this and ensure your Search initiatives are teed up for success, avoid the following three common mistakes in launching Search campaigns:

Mistake #1: Launching Search with Weak Branding
What does your brand represent? What differentiates you from the competition? What’s your positioning in the market? Is your brand “likeable” among your target audience?
You think of Apple, and you think it’s a great brand. Now, think of your own brand. Is it a great brand – or just OK? Is it clear who you are and what you stand for? Are you likeable and relevant to your target audiences?

Building a strong brand – one that really sells – is important. With each incremental visitor that you touch with your brand, you must ensure a great experience or you risk losing customers (and possibly even your reputation). With solid branding, the business results from your Search efforts will improve dramatically.

Mistake #2: Launching Search in a Silo
Some companies dive head-first into Search, believing it to be a magic pill. However, Search is a capture mechanism, and typically only serves as one step in the overall marketing funnel. If you ignore the other steps in the funnel, you’re probably going to under-perform, no matter how exceptional you are at Search Marketing execution.

In other words, even if your Search efforts are driving traffic, you still need to be a good marketer, period. Consider:
How are you building awareness?
How are you generating word-of-mouth?
Is your messaging attracting the right audience, at the right time?
Have you explored everywhere you need to be, online and offline?
Have you integrated your marketing across channels, vehicles and customer touchpoints?
Have you nailed the close – have you given potential customers every possible reason to select your company’s products or services?

Are you doing enough cross-selling, upselling and post-sale marketing…

Mistake #3: Launching Search with a Weak Website
Is your website the ugliest thing in the universe? Is it hard to navigate, with a frustrating “maze” of information? Is “inconsistency” the only thing that is consistent about your site? If so, it’s time for a site overhaul.

When assessing your site, look at your website’s conversion rate. If you need a microscope to find that number, you’re not ready for Search. Why invest money in driving traffic to a site that’s underperforming? Instead, first focus on conversion optimization, ensuring that you’re matching your visitors’ needs. Once you know that your design, messaging and calls-to-action will lead to boatloads of conversions, it’s a great opportunity to invest your time, energy and money on Search.

Remember, Search Marketing can drive a great deal of traffic to your site and conversions for your business. However, you need to first build the right platform for your Search initiatives so that campaign results will effectively propel your business forward.

By Tom Shapiro

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